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Windows 10: Fiio x3ii works as DAC but doesn't detect as Storage

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2016-9-24
Post time 2016-9-24 16:57:12 |Show all posts |
I can use it as a DAC, it appears on the  SOUND > PLAYBACK
But it doesn't appear on my file explorer when I set it as storage in the device's settings.

When I set it as storage and reconnect the usb cable I see the screen do this:
http://imgur.com/XfoDMiW
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Post time 2016-9-26 19:49:46 |Show all posts |
Hi,HotGrill, it seems weird. Have you plugged the sd card inside? Every time you reconnect it, it wiill show the same icon? Pls try another usb jack to test.
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Post time 2016-10-2 16:09:38 |Show all posts |
It doesn't appear to work with another usb Jack.
It reads the SD card separately on the device if I use it apart from the computer
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Post time 2016-10-5 19:49:37 |Show all posts |
HotGrill replied at 2016-10-2 16:09
It doesn't appear to work with another usb Jack.
It reads the SD card separately on the device if I ...

Hi, in this case, it will be great to test another pc if possible. If the issue persists, pls contact our support team for help. I think it is hardware issue.
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